Automotive Service Advisor

Automotive Service Advisor | Earn $80K-$100K+ | No Weekends

Location: Medfield, MA
Schedule: Monday-Friday | 8:00 AM-5:00 PM (No Weekends)
Pay Rate: Competitive Base Salary + GP Bonus Structure
Pay Type: Salary + Performance Bonus
Pay

Schedule:

Weekly
Earning Potential: $80,000-$100,000+ Annually

We are seeking an experienced Automotive Service Advisor to join a highly respected, family-owned automotive repair shop in Medfield, Massachusetts. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, selling automotive services, and working alongside a close-knit, high-performing team.

Enjoy a Monday-Friday schedule with no weekends
, competitive compensation, weekly performance bonuses, ongoing professional development, and the opportunity to build a long-term career with a loyal customer base.

• Greet customers and build lasting relationships through exceptional customer service
• Prepare accurate repair estimates and clearly explain recommended maintenance and repair services
• Recommend maintenance and repair services while helping customers prioritize vehicle needs
• Source and coordinate parts for scheduled maintenance and repairs
• Communicate effectively with technicians throughout the repair process
• Monitor repair progress and provide timely customer updates
• Maintain accurate records using shop management and Digital Vehicle Inspection (DVI) software
• Help drive shop performance through strong sales, customer retention, and customer follow-up

• Two or more years of experience as an Automotive Service Advisor or Service Writer
• Strong sales ability and outstanding customer communication skills
• Automotive repair knowledge and estimating experience preferred
• Ability to confidently and ethically recommend maintenance and repair services
• Experience in an independent repair shop or dealership environment
• ASE Certifications are a plus
• Positive, team-oriented attitude

• Competitive base salary based on experience, skills, and performance
• Higher starting base salary available for experienced, high-producing Service Advisors
• Weekly GP bonus opportunities
• Annual earning potential of $80,000-$100,000+
• Weekly pay
• Medical insurance with employer contribution
• Dental insurance with employer contribution
• Vision insurance available
• 401(k) with 3% employer match after one year
• Paid vacation and Paid Time Off (PTO)
• Six paid holidays
• Paid training and continued professional development
• Uniform shirts provided
• Unused PTO paid out at year-end

• Family-owned and operated repair shop with decades of community trust
• Stable leadership and supportive ownership
• Monday-Friday schedule with no weekend work
• Strong team culture with company events and team outings
• Modern technology including Tekmetric, Auto Tech IQ, Snap-on diagnostic equipment, and Autel scan tools
• ATI coaching and ongoing professional development
• Clean and organized repair facility
• Loyal customer base with high average repair order values
• Team-oriented environment focused on long-term success

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

#IND-DOSA