Data Entry Specialist

Driveway  – Data Entry Specialist – Medford, OR (on-site)

Schedule:

Wednesday – Sunday, 8:00–5:00pm

Compensation:
Full salary range $16.85–$24.05 annually. Starting pay $19.50–$20.00, determined by skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

• Review consumer title and supporting documents to verify accuracy.
• Print, prepare, audit, and upload required paperwork to complete vehicle purchases.
• Work directly with customers and internal teams when needed to resolve title issues.
• Communicate effectively with customers through chat, phone, and CRM/email.
• Answer customer questions regarding the purchase paperwork.
• Receive return documents and verify transaction accuracy and completion (trade‑in, payoffs).
• Scan deal jacket to initiate vehicle payoff.
• Independently work assigned queues.
• Document all processes in Salesforce and Smart Sheets to ensure quality tracking.
• Timely and accurately process titling work in assigned states or regions.
• Identify inefficiencies and pain points in existing workflows for customers and internal teams and clearly communicate how we can solve these issues.
• Additional work and tasks as needed.

• Strong organizational and time‑management skills with exceptional attention to detail.
• Excellent verbal, written, and interpersonal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams, etc.).
• Ability to multitask, prioritize effectively, and handle sensitive information with discretion and confidentiality.
• Active listening and critical‑thinking skills.
• DMV knowledge preferred.
• Proven ability to adapt quickly to role needs and work independently with minimal supervision.
• High school diploma or equivalent required; bachelor’s degree in a related field preferred.
• Prior experience in a business office environment preferred.
• High school graduate or equivalent, 18years or older required.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Driveway is a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.