Administrative Program Assistant - Tisch College

Overview

The Jonathan M. Tisch College of Civic Life prepares Tufts students to become active citizens and community leaders. As the only university-wide college of its kind, its mission is to engage Tufts students in meaningful community building, public service experiences, and transformational learning. It conducts groundbreaking research on young people’s civic and political participation and forges innovative community partnerships. Tisch College is a national leader in civic education, whose model and research are setting the standard for higher education’s role in civic engagement.

This position provides administrative and operational support across all areas of Tisch College, contributing to the effective functioning of student programs, research centers, the communications team, and administrative operations. Working collaboratively with staff across the College, the role helps coordinate day-to-day activities, supports cross-functional initiatives, and ensures efficient office and program operations.

• Under limited supervision, the Administrative Program Assistant provides advanced administrative and operational support across all areas of Tisch College, including student programs, research centers, the communications team, and administrative operations.
• The position performs a wide range of complex and diverse administrative duties, including organizing and maintaining files and databases; creating and updating forms, student applications, and tracking systems; supporting the planning and implementation of programs and projects; and coordinating logistics for meetings, events, travel, and guest speakers.
• The person will serve as part of a collaborative team that works together to address the dynamic needs of the college. The Administrative Program Assistant serves as a key administrative resource for staff across the College, providing information, troubleshooting issues, and supporting day-to-day operations.
• The position provides general guidance on departmental policies and procedures, communicates information on behalf of managers as appropriate, and assists with a variety of administrative processes.
• Responsibilities include preparing and submitting forms and requests, supporting purchasing and business operations, coordinating office activities, and coordinate all aspects of events from start to finish, including planning, logistics, vendor and speaker coordination, on-site support, and post-event activities.
• Strong communication, organizational, and problem-solving skills are essential to effectively collaborate with a wide range of stakeholders, including students, faculty, staff, community partners, and external visitors.
• The successful candidate will demonstrate cultural awareness and agility, build positive working relationships across diverse teams, exercise solid judgment, and handle confidential information with discretion while managing multiple priorities and competing deadlines.
• This position is a member of the Administration team and reports to the Associate Director of Business Operations.
• While based within the administrative unit, the Administrative Program Assistant provides support to departments and initiatives across Tisch College, serving as a central resource that helps ensure the efficient operation of the College.

Knowledge and experience typically acquired by:

• Bachelor's degree.
• 1-3 years of related administrative office experience.
• Experience working in a culturally diverse environment, with a commitment to inclusive excellence, with people representing diverse social identities and political perspectives.
• Excellent communications skills.
• Excellent customer service skills.
• Strong technology skills (Word, Excel, PowerPoint, Outlook).

• Experience and knowledge of structures and systems within higher education.
• Experience with Adobe products such as Adobe Illustrator.
• Ability to collaborate and communicate effectively with practitioners and other stakeholders in a variety of communities with racial and economic diversity.

Minimum $25.20, Midpoint $30.10, Maximum $34.90