Automotive Service Advisor - Toyota Boston

Automotive Service Advisor - Toyota Boston

Boston, MA, USA

Posted Tuesday, August 11, 2026 at 4:00 AM

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer
. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.

Compensation: $70,000–$150,000+ Per Year (wage is comprised of base salary and % of department profit to be determined as part of pay plan)

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Toyota of Medford was built with one vision—to redefine what the dealership experience should be.

Just weeks after opening our brand-new, state-of-the-art facility, we've experienced tremendous growth. Our service department is thriving, our guest count continues to increase, and we're expanding our team to keep pace with the overwhelming response from our community.

That's why we're looking for another exceptional Service Advisor.

This isn't simply another dealership position.

It's an opportunity to build a long-term career with a team that's raising the bar for guest service, professionalism, and operational excellence.

If you're someone who enjoys building relationships, thrives in a fast-paced environment, and believes every guest deserves an exceptional experience, we'd love to meet you.

Great dealerships aren't built by buildings.

They're built by great people.

At Toyota of Medford, we've assembled a team of professionals who are passionate about serving others, committed to continuous improvement, and driven to succeed together.

Here, you'll find:

A beautiful, state-of-the-art Toyota facility

One of the busiest and fastest-growing Toyota service operations in New England

A steady flow of guests and exceptional earning potential

Industry-leading technology and modern service processes

Leadership that believes in coaching, mentoring, and promoting from within

A culture built on teamwork, accountability, and respect

The stability and career opportunities of one of New England's most respected automotive organizations

Our goal isn't simply to become the biggest.

Our goal is to become the dealership guests recommend, employees are proud to represent, and competitors aspire to emulate.

The Service Advisor is one of the most important positions in our dealership.

You are the trusted advisor.

The communicator.

The problem solver.

The person who turns an ordinary service visit into an exceptional ownership experience.

Every interaction is an opportunity to build trust, create loyalty, and earn a customer for life.

If that responsibility excites you, you'll fit right in.

As a Service Advisor, you'll serve as the primary connection between our guests and our award-winning service team.

Responsibilities include:

Welcome every guest with professionalism, warmth, and urgency

Listen carefully to customer concerns and understand their needs

Perform vehicle walk-arounds and accurately document service requests

Recommend maintenance and repair services with honesty and transparency

Schedule maintenance, repairs, and recall appointments

Communicate clearly with technicians to ensure accurate…