Customer Service Advisor - Medford

Customer Service Advisor

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment at our BRAND NEW Medford location. A 60+ year old family business, Scruba Dub is proud to be a Boston Globe and USA Today Top Workplace, and looking for new team members to grow with us. We're hiring primarily for closing and mid-shift.

Responsibilities and Duties:

• Customer Education, Engagement and Sales:
  Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Build your Unlimited customer base.
• Carwash Operations:
  Help load customers and ensure the smooth flow of customers through the facility.
• Store Operations:
  Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, vaccuums and carwash tunnel, and some basic maintenance work in the carwash.

Employees average $17-25+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Average wage of $17-25+ per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Educational Scholarships, free financial coaching
• Free carwashes for your personal vehicle
• Growth potential at a fast growing, award winning workplace

Requirements:

Qualifications and Skills:

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to navigate our point of sale and assist customers
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat