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Hybrid Bank Call Center Pro - Customer Care & Cross-Sell
Job in
Medford, Middlesex County, Massachusetts, 02153, USA
Listed on 2026-08-22
Listing for:
Beacon Bank
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Beacon Bank in Medford, MA is seeking a Call Center Associate to handle inbound customer calls, provide accurate information on accounts, deposits, loans, and online services, and assist customers with issue resolution.
You will educate customers, promote products, and cross-sell when appropriate while maintaining compliance and delivering excellent service. This is a hybrid role based in Medford with strong communication and problem-solving requirements.
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