Compliance Manager, Fintech Sponsorship

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Medford, MA, US

Salary Range: $69,794.45 To $90,732.79 Annually

The Specialized Banking Center (SBC) at Needham Bank provides business banking services for high-risk industries, including cannabis-related businesses, money services businesses, and fintech partners.

This full-time, hybrid role is part of the growing SBC Compliance team and is responsible for overseeing compliance across the SBC portfolio, with a primary focus on the Bank’s fintech sponsorship and MSB programs. The role serves as a key first-line compliance lead, working closely with business, risk, and regulatory stakeholders to ensure effective oversight, control execution, and adherence to regulatory requirements.

• Lead first line compliance of the Bank’s fintech sponsorship and money services business programs, coordinating with SBC leadership, Risk and Compliance, and BaaS intermediaries.
• Maintain effective procedures and controls while improving the overall customer experience related to regulatory requirements.
• Conduct annual and quarterly reviews, coordinating with customers and stakeholders throughout the Bank.
• Prepare and deliver reporting on program compliance, risks, and key metrics to senior management and the Board of Directors.
• Conduct customer outreach to support CIP/KYC and unusual activity escalations.
• Maintain current knowledge of industry news and regulatory updates.
• Perform enhanced due diligence on applying businesses and their related parties during customer onboarding.
• Maintain accurate and complete customer profiles and documentation in accordance with recordkeeping requirements.
• Manage compliance alerts and cases related to state/federal licensing and registration, investigations, etc. and keep diligent notes.
• Support the SBC Operations and Compliance Manager.
• Perform other duties as assigned.

• Ability to develop a strong rapport with customers and internal stakeholders
• Self-starter; ability to work independently as well as within the team framework
• Excellent time management skills and the ability to balance multiple priorities
• Strong analytical ability, attention to detail and organizational skills
• Ability to maintain professionalism at all times
• Intellectual curiosity and desire to continue to learn and develop everyday
• Advanced knowledge of Microsoft Office/365 applications with an emphasis on Excel
• Ability to commute to the Medford office on a regular basis
• Commitment to Needham Bank’s Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

• Bachelor’s degree or equivalent experience
• 3+ years in fintech, BaaS (Banking as a Service), sponsorship, embedded banking, embedded finance compliance
• 6+ years in banking, financial services, regulatory compliance, BSA/AML

• Normal business office environment

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.

We offer a great benefit package to our eligible part-time employees as well.

The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.

Actual pay may…