Hotel Front Desk Attendant

Wood Spring Suites Medford
• Medford , OR , US

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

• Balance cash at the end of each shift and generate reports for the next shift.
• Manage guest check-ins and check-outs appropriately
• Take reservations over the telephone, through emails and in person, including groups
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and Power Point
• Strong customer service skills with a guest-focused approach.
• Availability to work flexible schedules, including weekends and holidays.

$17 - $18 hourly

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!