Business and Employment Specialist; BES– Medford WorkSource Office

Initial Posting Date: 02/20/2026

Final date to receive applications: 03/02/2026

Agency: Employment Department

Salary Range: $4,519 - $6,276

Position Type: Employee

Position Title: Business and Employment Specialist (BES2) – Medford Work Source Office

Job Description: If you have bilingual English/Spanish language skills, we encourage you to apply! Bilingual skills are not required, but is preferred to better serve Oregonians.

Are you passionate about serving diverse populations? Are you looking for meaningful and impactful work? If you're passionate about workforce development and making a difference in people's lives, we’d love to have you on our team!

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

As a Business and Employment Specialist, you will work with job seekers to help them achieve their work‑ready status and employment goals.

In this role, you will:

• Support job seekers by assessing their needs, transferable skills, interests, and employment goals.

• Provide job seekers referrals and access to services such as STEP support, work experience opportunities, GED/high school completion programs, training, and community‑based resources.

• Identify and address obstacles to employment, offering solutions and support.

• Provide follow‑up support services to record outcomes for performance metrics.

• Coordinate outreach activities with other agencies or organizations within the service area to maximize opportunity for engagement with Oregon’s Workforce System.

For a complete review of the position and responsibilities, please.

Required Minimum Qualifications

• Two years’ experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information.

• Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.

• Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.

Desired Attributes

• Commitment to valuing diversity and promoting inclusion.

• Customer Focus
  :
  Ability to professionally interact with a high volume of diverse customers providing service that exceeds the customer’s expectations. Work with individuals who may have limited work experience, higher support needs or need coaching as they prepare for training and employment opportunities. Remain professional, calm and adapt communication style with diverse customer needs. Maintain high level of emotional intelligence.

• Willingness to Learn
  :
  Demonstrated ability to learn from new experiences, seeking both positive and negative feedback, reflecting on past experiences, considering alternate courses of action, and finding patterns and order in complex information.

• Multi-tasking
  :
  Ability to attend to multiple tasks simultaneously and enthusiastically, while delivering high quality work timely.

• Critical Thinking
  :
  Ability to efficiently and effectively use data, critical thinking, and analytical reasoning to gather information and apply laws, rules and policies to solve problems and make decisions.

• Computer Skills
  :
  Proficiency using Microsoft Office, internet research, and ability to learn new software and updates.

• Bilingual English/Spanish preferred , but not required.