Leasing and Occupancy Specialist II; Mystic Place

Position: Leasing and Occupancy Specialist II (Mystic Place)
Winn Companies is looking for a motivated Leasing and Occupancy Specialist II to join our team at Mystic Place, a 465-unit market property located in Medford, MA.

In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times.

The pay range for this role is $25.00-$27.00 per hour dependent on experience.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.

• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments and qualifying prospects following up on prospects leads.

• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures.

• Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard.

• Deliver customer service that exceeds expectations for new and current residents.

• Educate and implement Winn Companies programs, processes and policies to new and current residents as applicable.

• Review, prioritize and distribute resident service requests as required.

• Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.

• Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives.

• Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.

• Remain current with local events and hiring trends that may have an impact on the property.

• Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.

• Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process.

• Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.

Requirements

• High school diploma or GED equivalent.

• 3-5 years of relevant work experience.

• Proficient with web-based applications and computer systems such as Microsoft Office.

• SHCM certification.

• Excellent customer service skills.

• Outstanding interpersonal and communication skills.

• Superb attention to detail.

• Ability to work under pressure.

• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• 2+ years of relevant work experience.

• Associate's degree.

• NALP certification.

• Prior experience with property management software such as One Site / Real Page.

• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees);
Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability;
Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit

Why Winn Companies?

A job you can be proud of: Winn Companies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and…