LensCrafters - Medford, MA - Part time Licensed Optician

Lens Crafters
- Medford, MA
- Part time Licensed Optician

Lens Crafters is a place for visionaries. We have a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight, because quality care helps us see the joy in life, because learning from the best makes us all better, and because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

The Licensed Optician delivers the brand value proposition and helps establish Lens Crafters as the premier destination for all vision needs within the community. They create exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear that exceeds customers’ expectations.

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
• Assist the team with complex product needs and prescriptions.
• Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explore root cause of issues, forward‑thinking, ensure customers are satisfied and expectations are exceeded, solution driven.
• Ability to multi‑task, prioritize and manage time with competing priorities.
• Strive to achieve exceptional results on brand KPIs and competencies.
• Take pride in store appearance, help keep the store clean, attractive and organized.
• Inform management of safety opportunities; demonstrate safe work practices.
• Resourceful, self‑motivated with a desire for continual learning, improvement and results.
• Adhere to company policies and procedures, including discounts, promotions and inventory management.

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Pay Range: $33.69 – $39.02 per hour.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the U.S. receive preference in accordance with Tribal Law.