CASE MANAGER

Massachusetts
- Outside the Lines Studio

Full-Time

$23.65/hour

Daily Pay Available

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated professionals who want to make a difference by helping individuals access resources, achieve recovery goals, and build more independent lives. As a Case Manager with the OTL team, you'll play a vital role in connecting people to the services and supports they need to thrive.

Resources for Human Development (RHD) is dedicated to improving lives through person-centered services and supports. Our team works alongside individuals, families, and communities to promote recovery, independence, inclusion, and overall well-being through compassionate, high-quality care.

• Competitive Compensation
• Daily Pay
  - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

• Professional Development Opportunities
• Ongoing Training and Education
• Leadership Development Programs
• Career Advancement Opportunities
• Experience Working Across Multiple Service Systems
• Opportunities Across Multiple Service Lines

• Support Individuals in Achieving Recovery Goals
• Connect People to Critical Community Resources
• Advocate for Participant Needs
• Strengthen Community Inclusion and Independence
• Partner with Families and Service Providers
• Join a Mission-Driven Organization

As a Case Manager
, you will:

• Collaborate with multidisciplinary teams to provide holistic, person-centered services
• Assist in the development, implementation, and review of recovery and treatment plans
• Connect participants with community resources, benefits, and support services
• Build and maintain relationships with community agencies and service providers
• Deliver community-based services focused on recovery, education, and community integration
• Transport participants to appointments and services as needed
• Advocate for participants to access necessary medical, behavioral health, housing, and social supports
• Complete assessments, service documentation, and reports in compliance with regulatory requirements
• Monitor progress toward goals and support plan implementation
• Maintain accurate records in accordance with organizational, funder, and regulatory standards
• Identify service gaps and recommend solutions to improve participant outcomes
• Perform additional duties as assigned

You may be a great fit if you are:

• Compassionate
• Organized
• Professional
• Team-Oriented
• Service-Focused
• Adaptable
• Strong Communicator
• Committed to Helping Others

• High School Diploma or equivalent
• Minimum two (2) years of experience supporting individuals in behavioral health, addiction recovery, or IDD services
• Valid driver's license and reliable vehicle with required insurance
• Intermediate computer proficiency, including Microsoft Word, Excel, and data entry systems
• Ability to pass required background screenings, including FBI clearance if applicable
• Strong communication, organizational, and problem-solving skills
• Ability to collaborate effectively with participants, families, and community partners
• Ability to multitask and remain focused in a dynamic environment
• Ability to work effectively within a team environment
• Familiarity with writing progress notes and service documentation

• Bachelor's Degree in Human Services or a related field
• Minimum one (1) year of case management experience
• Experience…