Office Specialist - Mental Health; Health & Human Services

Jackson County Mental Health is looking to grow our Mental Health Core Administrative Team!

Core Team Office Specialists are responsible for a variety of difficult and specialized technical and functional medical office assistance, support and data management duties. Responsibilities may include confidential record keeping and electronic health record management, correspondence, and data entry, answering multi-line phones, providing front desk service at our multiple service windows, providing information and assistance to the public for a variety of services along with information to our current clients, and supporting our clinical teams.

The Core Team’s typical work schedule is Monday-Friday 8am-5pm. Individuals with bilingual skills in English/Spanish are encouraged to apply and may qualify for bilingual differential pay.

We strive to create healthy teams that work well together. We are passionate about the work we do collectively as an agency and look forward to serving our community every day. We serve a diverse population of people in our local community and surrounding areas that have a variety of needs that our Mental Health teams support as a whole.

Jackson County strives to recruit, hire and retain the best employees!

• Spanish Speaking preferred.
• Pass a criminal background check prior to hire.

• Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review Jackson County's Drug-Free Workplace Policy.

• This position is represented by union group SEIU.

Performs a variety of responsible clerical and administrative tasks in support of the assigned project, division or department, and provides general information and assistance to the public. Performs a full range of routine and responsible clerical and administrative duties in providing assistance to the public and other staff.

(The following duties represent some of the principal job duties; however, they are not all-inclusive. Other duties may be required or assigned.)

• Types forms, letters, legal documents, departmental and statistical reports, correspondence and other materials from copy, rough draft, machine dictation or oral or written instructions by the appropriate deadline; proofreads documents.
• Assists the public in person and by telephone; schedules appointments, performs counter work and provide information to the public, other departments, and outside agencies; answers questions requiring a thorough knowledge of department programs, regulations and procedures; processes incoming and outgoing mail.
• Performs filing and record keeping duties where several systems are utilized; processes a variety of materials such as legal forms, permit applications, microfilm records, and other formal documents.
• Gathers and compiles information; puts into a report form as required; computes or verifies data, enters and retrieves data from computer terminals, and reviews computer print outs for accuracy.
• Performs simple bookkeeping and accounting functions; may handle cash; reviews documents for procedural compliance; takes and maintains inventory records as assigned; may perform general qualify assurance checks; and, operates a variety of office equipment and machines.
• May provide staff support for boards and committees; oversees supply budget expenditures; schedules staff meetings.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective internal and external working relationships at all levels.
• Has regular and reliable attendance. Overtime may be required.

(Performance of the essential duties of this position includes the following requirements, physical demands and/or working conditions)

• High school diploma or equivalent AND three years clerical and office experience involving public contact; OR
• Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

License, Certificate or Other

None

Knowledge,

Skills and Abilities

Requires a knowledge of modern office practices and procedures; business English composition, spelling and basic arithmetic; specific department policy, procedure and operations; computer software applications including some or all of the following: word processing, desktop publishing, graphics, spreadsheets, and database management. Ability to type a variety of materials rapidly and accurately; operate office equipment and machines with accuracy and skill; alphabetize and arrange in numerical order;

understand and follow oral and written instructions; implement new procedures and processes; follow departmental procedures, rules and regulations; prioritize and organize work and train other staff; make decisions independently; make fast and accurate computations;…