County Manager Assistant (Jackson County

Empower Lives. Build Futures. Join Our Team!

Location:

Medford, OR (On-site) (Supporting all of Jackson County)

About Premier Community Supports

Premier Community Supports, LLC hires Direct Support Professionals (DSPs) who provide high-quality, person-centered care to Individuals with Intellectual and Developmental Disabilities through in-home and community-based services, including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand the Individual's needs and goals. Through collaborative planning and a fun, supportive environment, we empower Individuals to thrive at home and in the community.

The County Manager Assistant provides administrative and operational support to the County Manager and program teams by assisting with daily operations, staff communication, documentation management, and compliance-related activities. This role supports effective service delivery by maintaining organized workflows, accurate records, and positive relationships with individuals served, families, employees, community partners, and regulatory stakeholders. Additional responsibilities may be assigned as needed to support organizational goals.

• Provide support to assigned Direct Support Professionals (DSPs) by ensuring access to guidance, resources, communication, and agency support.
• Assist the County Manager with staff communication, scheduling coordination, training support, resource needs, and follow-up activities.
• Promote a positive work environment by encouraging teamwork, accountability, and alignment with Premier Community Supports' mission, values, policies, and procedures.

• Build and maintain professional relationships with individuals served, families, employees, case management entities, community partners, and government agencies.
• Serve as a communication resource by responding to inquiries, coordinating information, and supporting effective collaboration among internal and external partners.

• Assist the County Manager with monitoring compliance related to Premier policies, procedures, documentation requirements, and applicable regulations.
• Support problem resolution by identifying concerns, communicating expectations, and assisting with follow-up actions as needed.

• Assist with preparing, reviewing, auditing, and maintaining documentation to ensure accuracy, completeness, timeliness, and compliance.
• Maintain records and data systems by ensuring information is updated accurately and according to established procedures.

• Provide front office support, including managing phone calls, emails, correspondence, walk-in inquiries, meetings, and administrative requests.
• Maintain organized workflows, prioritize competing responsibilities, and provide timely support to the County Manager and program teams.
• Attend meetings and complete assigned follow-up activities as needed.

• Perform additional duties, projects, and organizational tasks assigned to support Premier Community Supports' operations and mission.

We're looking for someone who can thrive in a dynamic work environment and embraces both leadership and hands-on support.

What You bring:

• Strong relationship-building skills with individuals, families, staff, and community partners.
• Experience recruiting, mentoring, and leading care teams.
• Excellent organizational skills and comfort managing compliance and records.
• The ability to stay calm under pressure and make sound decisions.
• A proactive, problem-solving mindset with a commitment to quality care.

Required

• Strong organizational, time management, and multitasking skills, with the ability to adapt to changing priorities in a fast-paced environment
• Clear and professional communication skills (written and verbal), with the ability to interact…