Receptionist, Customer Service​/HelpDesk

Overview

Rogue Valley Manor is Southern Oregon’s premier not-for-profit Life Plan Community, offering a vibrant campus and exceptional amenities for nearly 1,000 residents. We are seeking a Part-Time Receptionist to serve as the first point of contact while providing outstanding customer service and support to residents, guests, and team members.

• Greet residents, visitors, and vendors while creating a friendly and professional first impression.
• Answer and direct incoming calls, providing timely and accurate information.
• Assist residents and guests with questions, directions, and general support needs.
• Handle mail, packages, and front desk organization to ensure smooth daily operations.
• Support safety and security procedures by monitoring visitor access and maintaining awareness of surroundings.

Position Type:
Part‑Time | Non‑Exempt

Schedule:

Friday | 10:30 am – 6:30 pm;
Saturday & Sunday | 8:00 am – 6:30 pm

• Previous experience in reception, customer service, or clerical work preferred.
• Strong communication skills and professional phone etiquette.
• Friendly, dependable, and able to multitask in a fast‑paced environment.
• Basic computer skills and familiarity with office equipment.
• Comfortable interacting with residents, guests, and team members.

• Paid Time Off (PTO):
  Use it as you earn it or choose PTO+ for additional pay.
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Employee Cafeteria with discounted meals.
• Free access to onsite fitness center and pool.
• Pay Activ:
  Flexible access to earned wages.
• Employee and Resident Appreciation programs.