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Member Experience Specialist – Banking Support

Job in Medford, Jackson County, Oregon, 97504, USA
Listing for: Rogue Credit Union
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18.85 - 22.3 USD Hourly USD 18.85 22.30 HOUR
Job Description & How to Apply Below
Position: Member Experience Specialist I – Banking Support

Rogue Credit Union in Medford, OR is seeking a Member Contact Center associate to greet and assist members with high-quality, accurate information via telephone, email, or other channels. You will utilize Rogue’s Service Promises to deliver consistent, friendly service and help resolve member requests efficiently.

The role emphasizes knowledge of credit union products, ongoing learning, and the ability to work Saturdays in a fast-paced environment while maintaining professional conduct and

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