SOESD - Child Care Resource Network Quality Improvement Specialist, Infant Toddler

CCRN Quality Improvement Specialist Position Goal

Serve as Quality Improvement Specialist (QIS or coach) to child care providers with a focus on infants and toddlers with the purpose of improving provider knowledge and ability to deliver quality care and education program. Coach’s role may include working with individuals or groups to offer technical assistance, training, and resources. Coaches may conduct pre‑post assessments of child care environments, teacher‑child interactions, or other quality indicators.

The coach may work with providers to develop a Quality Improvement Plan (QIP) to strengthen areas identified in the assessment and to support providers to implement their QIPs.

CCRN is one of 13 Child Care Resource and Referral agencies in the state, responsible for providing training and professional development to child care programs and early educators serving infants and toddlers to preschool age. The agency partners with community organizations on early childhood issues such as availability, affordability, quality of care, compensation, and qualifications of the early educator workforce.

Southern Oregon ESD is the state’s education service district that supports schools and early childhood agencies.

• Complete all required training from Western Oregon University to qualify as a QIS.
• Deliver coaching to child care providers to improve provider knowledge and ability to deliver quality care and education programs, including appropriate environments, activities, and teacher‑child interaction. Coaching will be on‑site and may also be by phone, email, or other means, delivered in a supportive and collaborative manner built on strong relationships.
• Use a variety of strategies proven effective with adult learners.
• Locate and deliver resources, present individual or group training, and ensure that information shared with providers is accurate, research‑based, and relevant.
• Work with providers to develop a QIP and support implementation.
• Submit all required paperwork accurately and completely.
• Represent Child Care Resource Network and raise awareness of indicators of quality child care, the importance of early childhood and school readiness, and other critical areas.
• Comply with ESD rules and policies.
• Perform physical requirements unaided or with reasonable accommodation.
• Other duties as assigned.

• Valid Oregon driver's license.
• English proficiency.
• Solid working knowledge of child‑care programs, related community resources, child abuse reporting, and child‑care regulations and licensing.
• Excellent self‑management skills and ability to take initiative, work independently within established guidelines, and collaborate with a diverse group of participants and partners.
• Proficiency in a variety of computer programs and the internet.
• Knowledge of community resources within the service delivery area.
• Positive, flexible attitude.
• Demonstrated effective communication skills, teamwork, and professionalism.
• Pass a background check and maintain enrollment in the Child Care Division Criminal History registry.

• Degree in early childhood or related field.
• Experience providing early childhood training.
• Mentoring and coaching experience.
• Bilingual preferred.

In person at: SOESD State Street Office, 3132 State St., Medford, OR 97504.

1.0 FTE / 258 days (annual year‑round position).

Southern Oregon ESD Classified Hourly Compensation Schedule, $20.56/hour – $24.61/hour for the 2026‑2027 school year.

Program Administrator.

• Southern Oregon ESD contributes up to $2,185.00 per month for family coverage of health, dental, and vision insurance premiums for qualified employees.
• Employer‑paid PERS (Public Employee Retirement System), including an additional 6% individual investment account with PERS.
• 9 paid holidays.
• Generous sick, vacation, and discretionary (personal) leave packet for qualified employees.

• OEBB MODA – includes medical, dental, vision & prescription insurance.
• Monthly premium deducted pre‑tax.

• Health Savings Accounts.
• Flexible Spending Accounts for medical, day‑care expenses.
• O…