Slot Tech

Ko-Kwel Casino Resort is a hub for hospitality where teamwork and guest experiences are built on energy, heart, and professionalism.

Be part of a team shaping one of the premier destinations for gaming and hospitality on Oregon’s southern coast. Guests and team members feel at home here.

As a Slot Operations Technician (Slot Tech I), you help ensure games run smoothly, guests stay happy, and the gaming floor feels safe, welcoming, and high-energy. You blend technical skill with guest service, support Slot Ambassadors, and help deliver the “Million Dollar Service” experience to every guest.

• Make sure the space stays safe, clean, and friendly for both guests and team members; speak up and report safety concerns to the Safety Committee.
• Keep slot and VLT equipment operating at peak performance through routine maintenance, repairs, and preventive care.
• Promote a clean, safe, and friendly environment for guests and teammates, and report safety concerns to the Safety Committee.
• Perform jackpot verifications and assist with witnessing signatures as requested, following department policies.
• Support Title 31 compliance and assist Slot Ambassadors with reporting for customer disputes and revenue audits.
• Monitor daily slot floor operations, complete service orders, and provide technical support to other departments when needed.
• Access VLT main doors to observe game functionality, troubleshoot error codes, clear jams, change paper, and reset machines as required.
• Assist with casino equipment moves and scheduled drop detail functions.
• Stay informed on casino promotions, special events, and marketing activities, and help share the excitement with guests.
• Be a reliable support partner to Slot Ambassadors, helping ensure seamless guest experiences.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

• Friendly and approachable attitude that helps guests and the team feel welcome and cared for every day.
• High School Diploma or GED required (additional electronics training is a plus).
• At least 6 months of repair or electronic maintenance experience, with the ability to multitask in a fast-paced environment.
• Comfort working safely with hand-operated and electric tools.
• Strong organization skills, good judgment, and attention to detail.
• A team-first mindset, self-motivation, and a commitment to confidentiality.
• Ability to complete the Slot Technician Training Checklist within 90 days of hire.
• Must pass and remain compliant with Coquille Gaming Commission background check and drug-free workplace requirements.

We provide a summary of the physical demands. If you need an accommodation, let us know. The role involves standing and walking for much of the shift, using tools, handling equipment, and occasional sitting. The position requires the ability to perform a 150-lb two-person lift with intermediate frequency. Weekends, evenings, and holidays are part of casino life. You must stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people.

The casino environment may expose you to secondhand smoke.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match, and other benefits.