Receptionist/Front Desk
Job in
Medford, Jackson County, Oregon, 97504, USA
Listing for:
Cambridge Health Alliance
Seasonal/Temporary
position
Listed on 2026-03-03
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly
USD
10000.00
60000.00
YEAR
Job Description & How to Apply Below
Location
:
One Cabot Medford
Work Days
:
Mon 8:30-5, Tues 7-3:30, Wed/Thurs 10:30-7, Fri 7:30-4
Category
:
Clerical and Administrative Support
Department
:
Ortho
Job Type
:
Temporary
Work Shift
:
Day / Evening
Hours/Week
: 40.00
Hourly Pay Rate 19-23
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary
Performs a wide range of administrative and support functions for the department. Acts as the link between the health provider, the patient, and other Alliance departments, outside service agencies and consulting providers. Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication.
Responsibilities
Appointment Scheduling Component
Follows CHA appointment scheduling policies and protocolsFollows special scheduling guidelines such as scheduling for proceduresSchedules new and follow‑up appointments for patients within an appropriate time frameCollects complete appointment information to identify patient and reason for appointmentPlaces reminder calls to patients as directedNotifies patients of schedule/appointment changes in a timely mannerSupports team based care with asynchronous activities including responding to MyChart and in‑basket messages within scopeMonitors EPIC staff message in‑basket as well as CHA emailSupports collection of medical records needed for new and established patient appointmentsRegistration/Reception Component
Follows CHA registration policies and protocolsCompletes computer registration thoroughly and accurately according to protocolPrepares appropriately for computer downtimeGreets patients and visitors; contributes to presenting the clinic/department in a positive mannerChecks in patient for appointment upon arrival and verifies insurance coverageAttaches and verifies referrals for upcoming scheduled appointments in EMRDistributes appropriate screening forms and paperwork to patients at registrationRoutes patient billing questions to the appropriate departmentCollects co‑payments, provides patients with accurate receipts and prepares co‑payments for depositAssists patients with transportation needsMonitors patients and visitors entering, waiting, and leaving the practice; facilitates timely flow and proactively solves flow issues (e.g., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service deliveryFollows CHA policies and protocols to identify patients with an urgent condition who require a warm handoff to a nurseFollows up on no‑show patientsTelephone Reception Component
Answers telephones promptly and courteouslyClearly identifies proper name of site and selfDirects all calls to appropriate staff and contacts providers as needed utilizing established call routing guidelinesFollows CHA policies and protocols to identify patients with an urgent condition who require a warm handoff to a nurseManages incoming calls by determining urgency before placing on holdMaintains patient confidentiality at all timesTakes messages accurately and thoroughly utilizing established intake directions and routing guidelinesMedical Records Component
Completes Request of Information form accurately and completelyScans clinical information into EMR following Health Information guidelinesQuality/Care Team Responsibilities
Participates in team‑based care and panel managementPerforms patient in‑reach and outreach including but not limited to outreach phone calls, letters and appointment schedulingDocuments all patient encounters thoroughly and accurately in the patient’s medical recordFaxes or scans orders and referralsGeneral Responsibilities
Utilizes assistance from Interpretive Services when requested/appropriateDocuments appropriate patient interactions in the medical record (i.e., brief encounters)Demonstrates CHA service standardsD…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
