QMHA II Crisis - Mobile Crisis Associate; Health & Human Services

Jackson County Employment Opportunity.

Jackson County Mental Health is expanding our community-based Mobile Crisis Response Team! Our first responder teams go directly to individuals in need and provide support, de-escalation, non-emergency medical care (in partnership with Mercy Flights), and connection to additional services. All services are delivered in a trauma informed and person-centered way.

As part of a nationwide effort to strengthen community responses to mental health crises, our multi-disciplinary crisis intervention team offers a meaningful opportunity to gain experience, build expertise, and advance your behavioral health career.

We are looking for candidates who are comfortable navigating multiple systems, supporting people in distress, and working efficiently in community-based services.

Jackson County strives to recruit, hire and retain the best employees!

• Spanish speakers are encouraged to apply; bilingual differential pay is available.
• MHACBO Certification as a QMHA.
• Knowledge of local community resources.
• Experience supporting individuals during crises, including those affected by substance use, homelessness, and members of the LGBTIQ+ and BIPOC communities.
• Pass a criminal background check prior to hire.
• Submit an acceptable DMV certified court print prior to hire. Click on the following link to review Jackson County's requirements for an acceptable driving record.

• Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review Jackson County's Drug-Free Workplace Policy.

• This position is represented by union group SEIU.

Provides a variety of case management services to an identified caseload of clients with chronic mental illness primarily for people in crisis; and, provides fiscal oversight and decision-making duties regarding program functions and/or oversight of fidelity model programs. Employees initially work under direct supervision, and progress to more general supervision as the incumbent becomes able to independently perform the full range of duties and work is normally reviewed upon completion and for overall results.

(The following duties represent some of the principal job duties; however, they are not all-inclusive. Other duties may be required or assigned.)

• Assesses client needs and functioning level and identifies client’s goals and objectives for services; provides individualized case management services to clients to meet those needs.
• Provides services such as gathering information and data to determine the need and support for program eligibility, assesses client problems and makes referrals; schedules client appointments for various services; transports clients; assists clients in completing forms.
• Establishes and maintains complete and accurate records of client activities and treatment progress.
• Conducts home visits; provides basic individual and group counseling, education, skills training, outreach and support to clients and families as necessary.
• Provides indirect services including routine consultations to care givers and community agencies, client advocacy and community resource development.
• Maintains knowledge of current research, trends and practices applicable to assigned program by attending classes, conferences and workshops as appropriate.
• May include working rotating shifts and adjusted work schedules which include holidays, weekends, and overnights; works overtime when required; may be assigned to perform work in the field outside the office.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective…