Systems Analyst

: Employment, Applicant Support, and Benefits within Our Vibrant City

Join the City of Medford’s IT team as a Systems Analyst, where you will be the driving force and subject matter expert behind our enterprise software solutions. In addition to providing support for the City’s third-party ERP systems, you will also manage projects related to the implementation and enhancement of new and existing systems.

You’ll work closely with other departments to ensure IT aligns with business needs and provide technical solutions for business processes. Complex problem-solving will be a core part of your day, requiring a highly analytical and self-motivated mindset to diagnose and resolve technical issues across a wide variety of systems.

From new software deployments to ongoing administration and support, your analytical and technical expertise will be crucial in shaping our enterprise application landscape. Go to Medfordoregon.gov to apply for this position!

Required Education and Experience:

• Graduation from high school or GED equivalent; and
• Six (6) years of experience with computer hardware and software support, database development and management.
• A bachelor’s degree in computer science or other area of study as deemed applicable may substitute for two (2) years of experience.

• Proficiency in SQL scripting for querying databases, data analysis, and generating reports.
• Prior experience with Cognos, Crystal Reports, and SSRS reporting tools.
• Experience designing and developing data marts and data warehouses.

Available Schedule:

• Monday - Friday, 8:00 AM - 5:00 PM
• Opportunity for alternate schedule:
  • Teleworking may be available after the first 90 days (not guaranteed). Telework is granted based on merit and performance, at the discretion of the direct supervisor and department director.

Compensation & Information on Benefits:

This position is part of the Non-Represented Group employee group.

Learn more about our benefits .

• Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
• Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
• Long-term disability insurance provided by the City
• Health Reimbursement Account (HRA-VEBA) contributions provided by the City

• Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
• PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
• Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning

• Paid vacation, sick leave, and holidays
• Employee Assistance Program (EAP)
• The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
• Access to the City's 24/7

Essential Functions of the Position:

• Subject matter expert on supported core and third-party applications.
• ERP application installation, configuration, and go-live testing, administration, support, maintenance, and ongoing enhancements.
• Troubleshoot and resolve complex technical issues.
• Analyze business requirements, research trends and industry best practices, and implements business applications to provide creative, efficient, effective, and sometimes disruptive solutions.
• Workflow/business process analysis, including cost/benefit analysis.
• Project management, including the…