Director Quality RN

Description

Calling All Esteemed Leaders! Are you a clinically grounded quality leader who thrives in complex, highly matrixed healthcare environments and brings a strong blend of nursing expertise, strategic thinking, and operational rigor? Do you excel at aligning multidisciplinary teams to advance quality, safety, reliability, and patient outcomes at scale? If so, this Director, Quality RN opportunity may be an excellent fit.

The Role

This position will sit onsite in Medford, OR.

The Director, Quality RN provides strategic leadership, operational oversight, and programmatic direction for Oregon Region Quality Management & Medical Staff Services (ORQMMSS) in alignment with the Providence St. Joseph Health Integrated Strategic and Financial Plan.

Reporting directly to the Executive, Oregon Region Quality and Medical Staff Services, the Director partners with system, enterprise, and regional leaders—as well as clinical, administrative, financial, and programmatic stakeholders—to align efforts and drive sustained performance across all ORQMMSS domains.

The Director collaborates closely with Providence Medical Group, Home & Community Services, ambulatory care, Clinical Programs, and state‑supported initiatives as applicable. This role provides guidance on planning, prioritization, implementation, and evaluation of quality and operational initiatives to ensure effective resource use, coordination, and standardization across the Region.

The Director, Quality RN coordinates activities across multiple domains, including Accreditation, Patient Safety/Risk Management, Quality & Medical Staff Services, Utilization Management, and Clinical Documentation Improvement, and serves as a subject matter expert engaging leaders and staff to improve the quality, safety, reliability, and outcomes of care.

The position provides leadership and management for Clinical Project Managers and delivers direct mentoring and development for Quality Management and Medical Staff Services Directors and their teams. This role is critical in advancing Providence’s commitment to Health for a Better World and the promise to “know me, care for me, and ease my way.”

Major Challenges:

• Managing multiple responsibilities and rapidly shifting priorities in a highly dynamic environment
• Working effectively at a regional level within a complex, matrixed organization supporting clinical operations
• Navigating daily collaboration and negotiation with physicians, senior leaders, and multidisciplinary teams
• Leading multiple direct reports across varied roles and professional disciplines

What You’ll Do

Strategic Leadership & Alignment

• Collaborate with Oregon Region executives and ORQMMSS leaders to establish strategic objectives that promote a unified vision and culture.
• Support development and execution of priorities identified by Providence Health & Services, the Oregon Quality Council, and individual ministries across the continuum of care.
• Assist in the development and implementation of the Clinical Performance Improvement Plan for the Oregon Region.
• Serve as a member of the ORQMMSS leadership team and liaison to ministry executives, Chief Nursing Officers, and Directors of Quality Management & Medical Staff Services.
• Maintain strong relationships with ministry administrative teams and professional staff to integrate physicians into decision‑making and align with organizational priorities.
• Assume leadership of the Division in the absence of the Executive Director as required.

Operational & Management Leadership

• Lead and remain accountable for the performance of the Oregon Region quality team, including Clinical Project Managers and other direct reports.
• Ensure Quality and Medical Staff Services functions maintain continual readiness and compliance with regulatory standards.
• Plan, direct, and oversee quality, patient safety, risk management, and performance‑improvement programs while minimizing variation and optimizing resources.
• Advance continuous quality improvement using LEAN, Change Acceleration, and multidisciplinary team approaches.
• Demonstrate agility and flexibility in adjusting strategies to achieve outcomes in evolving environments.
• Lead and manage…