Area Manager; Services Manager – Medford WorkSource Office

09/24/2026

10/04/2026

Employment Department

$7,537 - $11,657

Employee

Area Manager (Employment Services Manager
2) – Medford Work Source Office

Are you a forward-thinking leader with exceptional team-building skills and strategic insight? Do you enjoy long-term operational planning as well as preparation of short-term objectives for the success of your program? If so, please consider joining our team and step into a leadership role where your expertise drives agency impact!

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

As an Area Manager, you will monitor and evaluate program effectiveness, conduct strategic planning, and communicate a clear vision for the growth and performance of the program area. In addition, you will:

• Be responsible for the delivery and administration of department programs, including employment services, labor market information, targeted services to veterans, MSFW clients, JOBS clients, Able Body Adults Without Dependents, WOTC, youth and older workers, dislocated workers, disabled workers, and any other contractual services provided by the field office.
• Manage multiple Title IB programs and other grant funding sources, budgets, expenditures and invoices. Work closely with Administrative Business Services, procurement, finance and budget staff on a regular basis to coordinate service delivery and financial support.
• Work closely with the workforce board executive team to develop contracts for extensive service strategies including intensive career services, training scholarships, on-the-job training programs, Rapid Response services, incumbent worker program, co-enrollment with multiple funding sources and integrated services.
• Coordinate with community partners and provide liaison with representatives of other agencies on OED and Title I WIOA programs and policies.
• Establish field office procedures and maintain federally mandated complaint system.
• Constantly use complex computer systems to research, analyze, and process program data daily.
• Oversee management of job listings taken by field office for compliance with office, department, state, and federal guidelines that meets the needs of employers.
• Manage a $4M contract for Title I WIOA programs and grants.
• This position also carries out the agency’s affirmative action, diversity, equity, and inclusion goals and responsibilities.

Required Minimum Qualifications

• Six years of supervision, management, or progressively related experience;
  OR
• Three years of related experience and a bachelor’s degree in a related field.

• Commitment to valuing diversity and promoting inclusion.
• High Customer Service Standards:
  Deliver programs and services with integrity, consistency, and effectiveness to meet diverse customer needs.
• Collaboration, Negotiation, and Relationship Building:
  Work effectively with varied stakeholders, navigating differing priorities to build strong, productive relationships.
• Balanced Approach:
  Maintain strong self-awareness and bring a steady, thoughtful perspective when working with others.
• Employee Development and Performance
  
  Coaching:
  
  Support employees in identifying and maximizing their strengths through caring, empathetic, and direct…