Shelter Case Manager, Outreach/Peer Support
Listed on 2026-06-26
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Non-Profit & Social Impact
Human Services/ Social Work -
Social Work
Human Services/ Social Work, Community Support Services, Crisis Counselor, Substance Abuse Counselor
The Shelter Case Manager, Outreach/Peer Support is a key member of a multidisciplinary team dedicated to helping shelter participants achieve long‑term housing stability. This role provides compassionate, trauma‑informed support to individuals residing in an ACCESS shelter, including seniors, people with disabilities, and people experiencing significant vulnerabilities.
The ideal candidate brings experience working with individuals impacted by houselessness, substance use, mental health challenges, and trauma histories. This position partners closely with participants to develop individualized housing plans rooted in participant choice, self‑determination, and empowerment. Through coordinated care, consistent engagement, and strength‑based support, the Shelter Case Manager helps participants build the skills and stability needed to successfully transition into and maintain permanent housing.
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