Police Records Specialist

Police Records Specialist

Discover Medford:
Employment, Applicant Support, and Benefits within Our Vibrant City. Do you want to play a pivotal role in supporting our community and our law enforcement team? As a Police Records Specialist, you'll be at the core of police operations, ensuring precise records management and helping citizens with essential services.

Why This Role Matters:

• Support Law Enforcement:
  You're integral to handling and processing confidential records, collaborating with police officers, and interfacing with the public. Your efforts keep information flowing seamlessly.
• Engage with Community:
  From handling public inquiries to processing sensitive criminal records, you'll interact with citizens, contributing to safety and order in our City.

What We're Looking For:

• A meticulous team player with a passion for accuracy, superb customer service, and professionalism. This role suits someone who thrives on responsibility, adapts effortlessly to changing shifts, and is ready to meet challenges head-on.
• Essential to department and community support, this position requires readiness and ability to work rotating shifts, weekends, and holidays to ensure 24/7 operational coverage.

Minimum qualifications for this position include:

• Comprehensive background investigation
• Psychological examination
• Clear drug screen (which includes testing for cannabis)

Shift Requirements:

• The Records division maintains around-the-clock operations every day of the year (24/7). Police Records Specialists are scheduled to work four 10-hour shifts encompassing day, swing, and graveyard shifts including weekends and holidays.
• Employees must be willing and able to work various shifts including weekends, holidays, and overtime as needed:
• The first 6-months of training, you will work on every shift for several weeks at a time.
• Upon successful completion of the training period, you will be assigned to a shift until the next bid. Shifts are bid by seniority for a 6-month period every March and September.
• Typical shifts are:
• Day Shift: between 6:00 AM - 4:30 PM or 7:00 AM - 5:30 PM
• Swing Shift: between 12:00 PM - 10:30 PM or 4:00 PM – 2:30 AM
• Graveyard Shift: between 8:30 PM – 7:00 AM

Other Information:

• The City provides required uniforms.
• Employees are expected to maintain a professional appearance in accordance with MPD Policy 1043 – Personal Appearance Standards. Please review the policy for complete requirements. Examples include:
• Hair must be neat and professional, and hair color must be within a naturally occurring color range.
• Tattoos and body art may be visible while on duty, subject to the location, content, and other restrictions outlined in the policy.
• Jewelry, piercings, and other body alterations must meet Department standards and may be limited based on assignment or uniform requirements.
• Personal conduct and behavior (on-duty and off-duty) must be such that it builds confidence in the department.