Field Service Specialist

Overview

We are looking for experienced Smart Hands / Network Field Engineers to support a large-scale Cisco Wireless LAN Controller (WLC) deployment project. This is a project-based contract opportunity with deployment schedule including weekdays and weekends for larger sites. We are particularly interested in engineers with strong network implementation, cabling, smart hands, and data center deployment experience who can independently handle physical installations and connectivity verification.

• Stage equipment prior to cutover activities.
• Install and rack 2 Cisco 9800 Wireless LAN Controllers (WLCs) per site.
• Perform rack & stack, cabling, and physical installations.
• Complete power and network cross‑connects.
• Verify switch port availability and connectivity.
• Install and connect SFP modules, fiber patch cords, and Ethernet patch cords.
• Coordinate with remote engineering teams during cutover windows.
• Validate installation and connectivity after deployment.
• Legacy Equipment Handling applicable for 40–50% of sites: label and document equipment; pack and prepare hardware for return shipment.

• Smart Hands / Network Field Engineering experience.
• Rack & Stack installations.
• Fiber and Ethernet cabling.
• WLC installation and connectivity verification.
• Console access and troubleshooting.
• Remote support coordination.
• Network implementation and physical layer troubleshooting.
• Standard installation toolkit: laptop with PuTTY installed, console cable, USB thumb drive with required Cisco IOS files, TFTP Server software on laptop, Wi‑Fi dongle or mobile broadband for backup connectivity, rack screws and mounting accessories.
• Small/Medium Sites:
  Approximately 1 site per day.