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Youth Shelter Life Coach

Job in Medford, Jackson County, Oregon, 97504, USA
Listing for: Hearts-With-A-Mission
Full Time position
Listed on 2026-06-19
Job specializations:
  • Social Work
    Youth Development, Family Advocacy & Support Services, Crisis Counselor, Youth Support Worker
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Schedule

Thursday
- Sunday

2:00PM - 12:00AM (midnight)

Schedule subject to change based on agency needs

Position Summary

The Life Coach provides direct supervision of youth, ages 10-17 years old, living in a temporary emergency youth shelter. This position provides mentoring, life skills training, coaching, peer support, and applies positive behavior management techniques in a loving, yet structured setting. The Life Coach participates in meal preparation, cleaning, record keeping, medication administration, transportation, written reports, and engaging with youth. Responsible for continually monitoring safety and security.

Performs assignments with supervision or independently, requiring initiative and judgment in conduct of work. All work is performed in compliance with organizational guidelines and policies, as well as all applicable laws.

Supervision Received and Exercised

The Life Coach reports directly to the Lead Life Coach. This is not a supervisory position. The Life Coach may be assigned to coordinate activities with others on specific projects. This position has an introductory period of three (3) months.

Essential Functions and Responsibilities

The essential functions listed below are not intended to reflect all duties that may be assigned to this position. The organization may augment duties and/or essential functions at its discretion.

  • Provide direct supervision and positive behavioral support of youth; monitor youth and shelter activities.
  • Complete youth intake process for emergency shelter, including but not limited to paperwork, assist youth and parents with needs and questions. Provide direct service to youths over the phone and face to face including support and advocacy.
  • Provide Crisis Intervention by phone.
  • Maintain confidentiality in all youth and family matters, direct interaction, written information, case discussion, etc.
  • Work in conjunction with Shelter Manager and Lead Life Coach to maintain a safe and supportive environment for youth.
  • Provide, lead, and model specific life skill training as it relates to the youth’s Individual Service Plan. Includes but not limited to cooking, cleaning, preparing and serving food, creating a resume, application for employment, and scheduling medical appointments.
  • Develop relationships with each resident to promote healthy growth, development, and effective coping skills for the environment in which they live.
  • Assist youth and families in crisis to problem solve and resolve issues when management is unavailable.
  • Provide non-physical crisis intervention (i.e. CPI NVCI, CPS, etc.) as needed, including involvement of other staff or authorities.
  • Interact and network in a professional, caring and trauma informed manner with other agencies, institutions, law enforcement, and outside individuals to coordinate services for homeless, and at-risk youth.
  • Consistently apply HWAM policies, procedures, and behavior management tools (CPS, Prudent Parenting, etc.) in all interactions. Use independent professional judgment within the parameters of established guidelines, policies, and procedures to solve day-to-day problems.
  • Maintain timely, accurate, and thorough written and oral communication, including incident reports. Ensure co-workers are informed of all pertinent data, changes, youth behaviors, and needs.
  • Assist with scheduling and implementing youth activities. May join Adventure Therapy outings as approved and trained.
  • Transport youth individually or in groups as requested.
  • Represent HWAM in public settings professionally and respectfully; may include public speaking.
  • Attend trainings and meetings as assigned. May be appointed to committees.
  • Maintain the shelter in accordance with DHS licensing requirements. Contribute to the smooth management and supervision of the shelter, which may include assuming other duties as assigned.
Knowledge
  • Knowledge of general record keeping practices and procedures.
  • Knowledge of Oregon DHS Mandatory Reporting program.
  • Knowledge of behavioral program models (CPS, CPI, Prudent Parenting, ACES, and Positive Youth Development)
  • Knowledge of basic human development and impacts of trauma.
  • Knowledge of the organization’s rules, regulations,…
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