Case Manager

Description

Hearts With A Mission has a great opportunity for a full-time (40 hours per week) Safe Families For Children / Hearts For Seniors Case Manager in Jackson County. Join our team and make a difference in our community!

Hearts With A Mission serves at-risk youth and families, by providing shelter, educational support, counseling, family reunification, transition planning, and elder companion care all with a faith-based approach.

The Hearts With A Mission Case Manager (CM) works as part of an inter-disciplinary service team with participating clients. This position will assess needs and support clients in developing an Individual Service Plan or Care Plan to accomplish their desired goals. Building positive supportive relationships with clients is central to the effectiveness of this position. The CM will incorporate the community at large when connecting children, youth, families and seniors.

The CM plays a vital role in establishing and maintaining agency partnerships with schools, businesses, churches, and other local service agencies. The CM performs assignments with supervision or independently, requiring initiative and judgment in conduct of work. All work is performed in compliance with organizational guidelines and policies, as well as all applicable laws.

The Case Manager (CM) reports directly to the Program Director. This position supervises volunteers assigned to the geographic area and may be assigned to coordinate activities with others on specific projects. This position has an introductory period of three (3) months.

The essential functions listed below are not intended to reflect all duties that may be assigned to this position. The organization may augment duties and/or essential functions at its discretion.

• Promote Hearts For Seniors and Safe Families for Children programs through recruitment and publicity strategies and campaigns.
• Recruit volunteer companions, mentors, host homes, and Circles of Support to ensure they are appropriately matched.
• Assist with interviews and vetting of volunteers.
• Assist in the supervision, training and supporting of volunteers.
• Assist Program Coordinators to develop, implement, and monitor training programs for volunteers.
• Recognize volunteers by organizing and implementing celebration events.

• Receive referral calls and provide initial screening/assessment to determine eligibility.
• Consult with Program Coordinator or Regional Director about referrals and coordinate all aspects of service delivery.
• Provide Initial Intake Assessment, Re-Assessments, meeting requirements for paperwork, and timelines for completion.
• Involve all individuals connected with clients that will provide a Circle of Support, which may include parents/guardians, family members, case workers, pastors, mentors, host homes, and other professional staff.
• Facilitate development of an Individual Service Plan or Care Plan with each client, focusing on meaningful goals and measurable objectives/outcomes.
• Network with local community resource providers to create a referral base and resource network.

• Maintain regular and ongoing communication with all local schools when appropriate.
• Attend relevant community resource and information sharing groups.
• Develop, expand, and maintain relationships across multiple agencies to establish good working relationships internally and externally.
• Establish community partnerships for the purpose of providing internships, job shadowing, and volunteer opportunities for clients.

• Document all client interactions and group activities with appropriate…