Counter Sales​/Warehouse Associate

Position Overview

Join Our Dynamic Team as a part-time Counter Sales/Warehouse Associate in Medford, OR - Where Integrity, Collaboration, and Professional Growth Thrive! We are committed to creating a supportive work environment that promotes work‑life balance.

The Counter Sales/Warehouse Associate handles counter sales, provides product expertise and technical support to customers, including MSDS sheets and hazard information. They assist with customer orders via phone, email, or in person, resolve complaints, process credits, billing, and quotes. Warehouse duties include receiving and stocking inventory, shipping products, organizing the warehouse, conducting cycle counts, maintaining the warehouse, and performing vehicle maintenance.

The associate operates a forklift, moves stock, writes and receives invoices to fulfill customer orders, and handles hazardous spills safely. This position also includes occasional delivery driving duties. Forklift certification and proper lifting techniques are required.

Join a team that values a family‑oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work‑life balance and seek candidates who embody humility, a hunger to learn, and a collaborative spirit.

• Assist with counter sales and provide product expertise, answering customer questions regarding product features, pricing, and availability.
• Process sales orders via phone, email, or in person, and mix or tint paint as needed.
• Handle customer complaints or issues professionally, escalating unresolved grievances to management.
• Maintain warehouse inventory, ensuring proper stock rotation and organization, and assist with warehouse duties, including receiving freight and shipping.
• Perform inventory cycle counts and support warehouse organization, including moving stock and operating a forklift.
• Write and receive invoices to fulfill customer orders, ensuring accuracy and timeliness.
• Promote a safe work environment, adhering to safety protocols, handling hazardous spills, and maintaining equipment.

The ideal candidate will have a high school diploma or GED, with experience in an automotive paint store and customer service a plus. Strong interpersonal, communication, and problem‑solving skills are essential, along with the ability to handle customer interactions professionally and maintain confidentiality. A good command of written and spoken English is required, and candidates must align with the company's mission.

Physical stamina is needed for standing, lifting up to 50 lbs, and performing repetitive tasks. The role also involves handling hazardous materials safely and processing orders with precision. A business‑like demeanor, sound decision‑making, and ownership of tasks are key to success.

Warehouse experience is preferred
, and candidates must have a clean driving record
.

Industrial Finishes & Systems, Inc. is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local law.