Store Manager - Medford County Market

• Base Pay $65,000.00 - $72,000.00 / Year
• Job Category Retail Grocery
• Employee Type Exempt Full-Time
• Manage Others Yes

The Store Manager will assist in overseeing all aspects of daily store operations including employees, profit/sales, effective cost control, customer satisfaction and standards for the entire store. All duties will be performed in a manner that will help achieve the Medford Cooperative’s mission and goals.

• Lead employees by positive example in all actions and communications.
• Oversee each departments’ schedules to ensure that we are providing customers with the best shopping experience while obtaining expected budgets.
• Achieve budgeted financial goals and ensure profitability through the tracking of costs/sales and the execution of marketing plans, product promotions, product displays and cost control techniques.
• Review monthly Profit and Loss statements to ensure store is running efficiently and on budget. Make any appropriate changes if needed in order to ensure goals are met.
• Achieve a high level of understanding of the scanning & receiving process and the back-office system up to and including: managing ad batches, vendor price files, margins etc.
• Basic understanding of building ads: working with the cooperative team and vendors on promotions and their implementation.
• Oversee all areas of the store, consistently leading by example and applying effective management techniques.
• Manage and train employees; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback.
• Communicate with management and Human Resources in regards to department hiring needs, employee relations, employee accidents/injuries, department conditions, and other concerns as needed.
• Participate in the interviewing process for store personnel.
• Serve customers throughout the store while modeling a service-oriented culture and providing “best in class” customer service, which includes, greeting, engaging, and thanking every guest for their business.
• Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints.
• Monitor inventory controls for every department and sustain a high level of product knowledge.
• Assist with store promotional sales events as needed and other duties as assigned.
• Work with vendors for best position on products, displays and ad planning.
• Ensure that each department is always full and fresh with the best quality products, organized sanitary and overall upkeep of equipment and appearance is well maintained.
• Connect daily with each department to review daily schedule, department conditions and determine where assistance may be needed; providing hands-on assistance as needed.
• Assist to create attractive department displays and end caps based on specific sales for the week.
• Maintain a clean and safe work environment throughout the property by adhering to safety/sanitation regulations and procedures. Basic understanding of building and equipment maintenance.
• Must know and perform other duties as required, including but not limited to: cashier, courtesy, general housekeeping, shelf management, office tasks and daily bookkeeping.
• Perform other duties as required.
• Promote positive culture and ensure effective communication
• Performs other duties as required

• Must have a minimum of 5 years Customer Service Management experience in grocery or retail environment.
• Preferred 5-7 years grocery retail experience in overall store operations.
• Regularly scheduled travel to other Medford Cooperative locations will be required for educational purposes.

• Friendly, courteous, service-oriented attitude
• Strong…