Aftersales Commercial Manager Focused Agricultural Dealer Success

Position: Aftersales Commercial Manager Focused on Agricultural Dealer Success
Transform dealer profitability as an Aftersales Commercial Manager. Champion dealer training and optimize aftermarket offerings to enhance performance and customer satisfaction in agriculture.

In this pivotal role, you will engage with a dynamic team to support dealers in maximizing their parts and service business growth. By implementing strategic Aftersales programs, you will help dealers address operational challenges and leverage metrics for success. This collaborative effort aims to boost dealer engagement and improve customer experiences across the agricultural sector.

Key Responsibilities:

• Coordinate structured Aftersales Dealer Business Plans

• Resolve dealer complaints related to parts operations

• Analyze service metrics for performance enhancement

• Conduct warranty and protection administration processes

• Support the introduction of new products and training initiatives

Requirements:

• 3-5 years in aftermarket support or parts experience

• Bachelor’s degree in relevant agricultural or business fields

• Familiarity with agricultural equipment and technology

• Proficient in Microsoft Excel and Office suite

• Willingness to travel overnight, 2-3 times per week

Utilize your expertise to empower dealers' aftermarket operations and deliver exceptional customer satisfaction in the agricultural industry.
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