Customer-Focused Front Desk Clerk

Become a Front Desk Clerk with Hotel Equities at Comfort Inn & Suites in Medicine Hat, AB. This full-time position emphasizes exceptional guest service and operational excellence.

In this role, you will warmly welcome guests, manage reservations, and ensure efficient check-in and check-out processes. Your ability to handle inquiries and resolve guest issues will make their stay more enjoyable. Knowledge of hotel services and local attractions is essential for success in this position.

Key Responsibilities:

• Register guests and verify reservation details

• Address and resolve guest complaints promptly

• Handle cash transactions and maintain accurate records

• Assist guests with luggage and local information

• Uphold safety and sanitation standards in the hotel

Requirements:

• High School diploma or equivalent experience

• Familiarity with hotel brand standards preferred

• Strong communication skills, both verbal and written

• Competency with basic math and computer tasks

• Must be available for flexible work hours

Deliver exceptional service and make guests feel at home at Comfort Inn & Suites.