Silverwater Chateau Jasper AB Food & Beverage Supervisor

Silverwater Chateau Jasper AB Food & Beverage Supervisor

Pursuit Collection 96 Geikie St, Jasper, AB $20 an hour - Full-time

Job details:
Pay $20 an hour. Full-time.

Location:

96 Geikie St, Jasper, AB.

• Act as Location Manager when the Manager is absent due to vacation or other leave.
• Prepare and verify daily cash reports; ensure accurate cash, debit, and credit card transactions.
• Place and receive food orders; coordinate food and beverage inventories.
• Interact with customers and maintain the highest level of customer service; receive payment for all services provided.
• Listen to and resolve customer complaints.
• Ensure the restaurant area is clean and organized at all times.
• Serve tables and bartend as required.
• Uphold environmental stewardship standards expected of all employees.
• Report maintenance and repair needs to the Location Manager.
• Assist the Location Manager with performance management of employees.
• Ensure opening and closing checklists are up to date and properly used daily.
• Provide detailed daily communications to staff via lineups and floor discussion, to leadership via shift passes, and produce shift reports outlining the shift in detail.
• Motivate staff and foster team building and bonding.
• Lead GEM (Guest Experience Management) and tour functions; print and review BEOs (Banquet Event Orders) in advance.
• Set up and service all events – ensuring no details are missed and the guest experience is seamless.
• Complete GEM and Tour Billing, ensuring accuracy and timeliness.

• Hospitality certification preferred.
• Minimum three (3) years of restaurant operations experience with supervisory experience.
• Proserve and WHMIS certification required.
• Excellent knowledge of food & beverage service; good knowledge of wine, spirits and beer.
• Excellent communication, interpersonal, guest and public relations skills.
• Neat and clean appearance and work habits.
• Ability to accept and give direction; motivate, train and provide ongoing coaching.
• Ability to work with minimal supervision and within a team.
• Positive attitude; ability to handle guest challenges and solve problems as they arise.
• Able to work all shifts, including split shifts.

• Inclusive, global team with opportunities for life‑long connections.
• Free access to Pursuit attractions and 50% discount for friends.
• Discounts on hotel stays, dining and retail.
• Subsidized mental health and wellness resources.

• Location:
  
  iconic property in the Canadian Rockies.
• Physical demands: walking, stair climbing, bending, reaching, lifting (up to 50 lb with assistance) required.
• Team‑based, remote‑focused culture with frequent collaboration across properties.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJ