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Customer Service Representative

Job in Medina, Medina County, Ohio, 44256, USA
Listing for: Stivers Staffing Services
Full Time position
Listed on 2026-09-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 17 - 23 USD Hourly USD 17.00 23.00 HOUR
Job Description & How to Apply Below
Customer Service Specialist — Urgently hiring in Medina!

Job Title:

Logistics Specialist Pay: $20 per hour

Hours:

2:00 pm - 10:00 pm

Start Date:

ASAP Looking for a career boost? Join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality.

Whether you’re recent graduate or have related experience, this position offers a fantastic launchpad for your career in logistics and customer relations as part of a supportive team committed to your professional development.

What You’ll DoAs the Customer Service Specialist, you will be responsible for:

Building and maintaining customer relationships to support business growth

Delivering prompt, friendly, and professional service to ensure a positive customer experience

Collaborating with the Sales Support team to identify and act on new business opportunities

Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments

Communicating with customers via phone, email, and online channels, coordinating with owner-operators or agents

What You’ll Bring The ideal candidate for this role will have:

Proficiency in Microsoft Office applications

At least two years of experience in customer service or logistics preferred

Strong customer service skills with a positive, team-oriented attitude

Effective problem-solving and analytical skills

Why Join Us in Medina?

Enjoy affordable health and prescription coverage with no waiting periods

Unlock significant career growth — upon permanent employment, salary can increase to the low $40sThrive within a supportive, team-focused culture that values your contributions and encourages professional development

Benefits offered by the employer once hired permanently.

Location & Schedule This position is on-site in Medina and offers 2nd shift hours from 2:00 pm - 10:00 pm.

Ready to Take the Next Step?

If you are ready to start a rewarding career as a Customer Service Specialist in Medina, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!#SSO
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