Shop Supervisor - Service

Shop Supervisor

As Shop Supervisor, you will leverage your mechanical expertise to lead our technician team and keep our rental and service equipment running at peak performance. You will direct workflow, ensuring quality, and developing the team—while also stepping in to support the service desk with customer calls and administrative tasks as needed. If you thrive in a fast-paced shop environment and enjoy wearing more than one hat, this is the role for you.

Why You'll Love This Role:

• Monday – Friday schedule | 7:30 AM – 5:00 PM – Your weekends are yours!
• Work with equipment and a supportive, fun team.
• Be part of a company that invests in your growth with paid training and career development.
• Join a company recognized as one of the Top Workplaces year after year.

• Coordinate and direct daily activities of all technicians, providing guidance, support, and ongoing training
• Conduct regular inspections of work in progress and completed repairs to ensure quality, accuracy, and adherence to specifications
• Troubleshoot and diagnose complex mechanical issues, providing technical expertise to your team
• Maintain accurate service records including work orders, repair logs, and customer information
• Ensure compliance with all safety regulations and company policies, keeping the shop clean and safe
• Identify and drive continuous improvements in operations, turnaround times, and work processes
• Answer inbound customer calls and assist with service-related inquiries when the service writer is unavailable
• Handle basic computer-based administrative tasks such as entering work orders, updating job statuses, and corresponding via email
• Coordinate with the service desk on scheduling, customer follow-ups, and parts logistics as needed
• Other duties as assigned

What We're Looking For:

• Previous industry experience is a plus, but not required.
• Strong communication and customer service skills.
• A team player who thrives in a fast-paced, hands-on environment.
• Reliable, safety-focused, and eager to learn.

Why Join Leppo?:

At Leppo Rents, we've been building careers since 1945. Here's what you can expect when you join our team:

• Competitive Pay
• Quarterly & Annual Performance-Based Bonuses
• Medical, Dental, Vision, HSA & FSA Insurance
• Company-Paid Life, Disability, & Employee Assistance Program
• 401(k) with Match
• Paid Time Off + Holidays + Parental Leave + Community Time Off
• Clothing Allowance, Discounts, & Wellness Bonus
• Celebrations, Luncheons, and Milestone Recognition
• Ongoing Training & Career Growth Opportunities

Our Culture:
The Leppo Way:

We're more than a workplace—we're a team. At Leppo, we live by four simple commitments:
We Will Meet Our Commitments We Will Be Thorough We Will Make Good Decisions We Will Ask Questions

Working Conditions & Physical Requirements This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards.

Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.