Director of Front Office

Front Office Manager

Medina, OH

The Legacy Hotel is now seeking a full-time Front Office Manager to join their team in Medina, Ohio!

• Competitive executive compensation (commensurate with experience)
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) plan
• Pre-opening leadership opportunity within a Marriott Tribute Portfolio property
• Career growth within a dynamic and growing hospitality organization
• Pay: Offer dependent on experience

• At least 2 years' experience in a hotel front desk position required
• Prior supervisory experience required
• Flexible availability including weekends and holidays required
• Positive attitude and service-minded work ethic

• Manage front office personnel with daily supervision to include staffing, training, scheduling and visually monitoring performance
• Check and control room reservations, front office systems, inventory, scheduling, forecasting in order to maximize revenue
• Supervise and assist staff with basic front desk and guest service functions
• Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
• Maintain knowledge of all available package and promotion details
• Perform essential front desk duties and responsibilities which include working desk shifts

At Riley Hotel Group we believe in great food, great service, and great people. Top Workplaces recipient. Come join our Team!

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