Customer Service & Dispatch Manager
Job in
Medina, Medina County, Ohio, 44256, USA
Listed on 2026-07-09
Listing for:
Inspection Cleaning & Restoration Corp
Full Time
position Listed on 2026-07-09
Job specializations:
-
Management
Emergency Crisis Mgmt/ Disaster Relief, Client Relationship Manager, General Management -
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Client Relationship Manager
Job Description & How to Apply Below
Inspection Cleaning & Restoration Corp - - Responsibilities:
Manage dispatch and customer service personnel, including domestic, overseas, and AI-assisted dispatch operations;
Establish clear performance expectations, service standards, and accountability measures;
Ensure customers receive professional, timely, and empathetic service throughout their experience;
Oversee daily dispatch activities to ensure efficient production scheduling;
Lead storm event readiness and response efforts, including staffing coordination, dispatch operations, scheduling, and communication
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