Apparel and Accessories Associate

Full-Time / Part-Time available.

Customer Service

• Provide excellent customer service to all the dealership's customers.
• Greet customers immediately, in a courteous and friendly manner.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly and courteously.
• Point out any sales, specials, new merchandise to customers.
• Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
• Notify customers when special orders or back-ordered items are received.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

• Provide prompt and accurate service at cash register
• Assist Motoclothes Manager with attaining retail sales plans in General Merchandise
• Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory and prepare product for showroom floor.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
• Assist with set-up, organization, and staging of special events such as Open Houses, HOG activities, fashion shows, etc.
• Create well-organized presentations which appeal to our customers.
• Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
• Continuously maintain showroom product availability by stocking shelves and displays
• Maintain/update customer mailing lists
• Attend training sessions to keep current with merchandising and inventory control issues.

• As assigned

• Must have the ability to get along with a broad customer base.
• Schooling or experience in merchandising and retail sales preferred.
• Experience with Point-of-Sale and computerized inventory systems or the ability to quickly learn.

• Must have ability to stand and walk the sales floor for most of the day
• Frequently required to bend, stoop, crouch, reach, and lift 50lbs of merchandise.

• Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.