Beauty Advisor - Kiko Milano, Dadeland - Part Time

Be part of an amazing story Macy’s is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, about inspiring stores and irresistible products, about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this a special place to work.

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates warmly, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions so they’re fully informed and ready to engage, educate, and sell with confidence.
• On the floor they focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships and bring the customers back.
• Throughout the day they maintain a shoppable space by keeping the counter and sales floor tidy, refreshing signage and pricing, and assisting with merchandise moves as needed to support a seamless customer experience. They finish strong by sharing the loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name.
• They believe service starts with each other – supporting one another with honesty, care, and collaboration so they can better serve customers and communities.
• They know excellence is a journey – striving to improve every day, taking pride in their work, achieving sales goals, and learning from each other to deliver individual and store results.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
  • Understand and communicate effectively with customers, co‑workers and supervisors.
  • Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Be responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Have at least one year of customer service or selling experience.

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs., stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process…