Residential HVAC Service Technician

HVAC RESIDENTIAL SERVICE TECHNICIAN

Medina, Ohio

Join a fast-growing residential HVAC team where your paycheck reflects your work ethic — not just your hours. Our client runs a tight, process-driven operation with real earning potential: base pay plus performance incentives that regularly push top techs well past six figures. If you're a true A-player who takes pride in how you show up and how you treat customers, this is a place built to reward that.

Location:

Medina, Ohio
Pay: $25–$40/hr base, plus monthly performance incentives and commission opportunities (top techs have earned $80+/hr in bonus on top of base in a strong month)
Service Area: ~1-hour radius of Medina

Schedule:

Currently 5.5 days/week, including rotating Saturdays; company is evaluating a move to 4x10 schedules with 7-day coverage
On-Call:
Daily rotation among techs; typically works out to about 1 day/week per tech

• Diagnose and repair residential HVAC systems, including split systems, heat pumps, ductless, geothermal, boilers, and propane/natural gas equipment
• Run 4–5 service calls per day within the local service area
• Follow a standardized, company-trained process for every customer interaction — from initial phone contact through the visit
• Educate customers on system options and accessory upgrades (humidifiers, air scrubbers, hard start kits, etc.) as opportunities arise
• Complete invoicing and documentation via company-provided iPad
• Collect customer payments on-site
• Participate in weekly training and role-play sessions to sharpen technical and communication skills

• Performance-based pay structure — base hourly plus strong incentive/bonus potential
• Commission on accessory sales (e.g., recurring incentive for air scrubber sales) and organic commission when a tech helps generate a system sale
• Truck revenue bonus program
• Uniforms provided
• Company-provided iPad for invoicing
• Medical, dental, and vision insurance available after 90 days
• 401(k) with employer match (put in 5%, matched 4% at 100%)
• Paid holidays, plus your birthday off paid
• Ongoing weekly hands-on training

Required:

• EPA refrigeration certification
• Valid, clean driver's license
• Solid working knowledge of refrigerant cycles, electrical systems, and troubleshooting
• Own basic hand tools (company provides specialty tools as needed)
• Strong verbal communication skills and professional, customer-facing presentation
• Self-starter mentality — motivated by performance-based pay

Nice to Have (not required):

• Experience with boilers, geothermal, or ductless systems
• Prior experience upselling systems, equipment, or service accessories
• Familiarity with field service management/dispatch software