Technology Assistant Volunteer- KWINANA; Customer Enquiries

Technology Assistant Volunteer – Kwinana (Customer Enquiries)

City Of Kwinana - Public Library – Medina WA

There's never been a better time to get online. The Technology Assistant Volunteer role includes assisting people face to face to learn the basics of navigating devices and help them understand the full potential of going online using a computer versus a mobile device.

Volunteers best suited for this role will be able to explain eSafety, help choose appropriate hardware or software, guide library members to use available resources such as eBooks, and be willing to learn about the library’s eResources.

• Assist community members with technology questions and tutorials during library opening hours.
• Provide face‑to‑face guidance on devices and online resources.
• Explain eSafety and best practices for online use.
• Help members select appropriate hardware or software.

• Intermediate level of computer literacy.
• Ability to teach and communicate complex concepts simply.
• Commitment of at least 1 hour per week during library opening hours.
• Regular commitment of more than 6 months.

• Category:
  Community Services
• Type of work: IT & Web Development, Library Services, Tutoring & Coaching
• Time required: 1 hour per week, primarily based in Darius Library.