GRC Admin at Avacend, Inc. in Medina, Washington

Igrc Data & Compliance Analyst

Location:

Bellevue, WA (hybrid)

Duration:  to  Role is hybrid in office 2-3 days a week.

Overview:
We are seeking a highly detail-oriented analyst or PM to support the Enterprise Compliance organization in the implementation of an integrated Governance, Risk, and Compliance (iGRC) solution within Service Now (SNOW). This role is primarily focused on data entry, data analysis, quality assurance, and fact-checking activities within the iGRC platform. The ideal candidate brings hands-on experience with iGRC implementations and thrives in a structured, process-driven environment that demands accuracy and thoroughness.

Day-to-day, this contractor will report to the Compliance Manager and work closely with control testers and members of the iGRC implementation team.

Data Entry & Management

Accurately enter, update, and maintain iGRC data within Service Now, including controls, risks, policies, and related records. Ensure data integrity and consistency across all iGRC modules in SNOW. Follow established data governance standards and naming conventions throughout all entries.

Data Analysis & Fact-Checking

Analyze iGRC data to identify gaps, inconsistencies, or anomalies and escalate findings to the Compliance Manager. Fact-check control descriptions, risk ratings, policy mappings, and other iGRC content against source documentation and authoritative references. Cross-reference data across multiple sources to validate accuracy prior to finalization.

Quality Assurance & Compliance Checks

Conduct structured quality checks on iGRC records to ensure completeness, accuracy, and alignment with compliance standards. Track and document QA findings, flag discrepancies, and follow up with relevant stakeholders to drive resolution. Support review cycles and approval workflows within SNOW, ensuring records meet defined quality thresholds before progressing.

Cross-Functional Collaboration

Partner with control testers to ensure testing evidence and results are accurately reflected in SNOW. Collaborate with iGRC implementation team members on data migration, configuration validation, and content population activities. Communicate status updates, blockers, and quality findings to the Compliance Manager on a daily basis. Participate in team meetings and working sessions; document action items and follow up on open items.

2+ years of hands-on experience with iGRC implementations or GRC platform administration (Service Now GRC/IRM strongly preferred). Demonstrated experience with data entry, data validation, and quality control activities within a compliance or risk management context. Strong analytical skills with a meticulous attention to detail and a low tolerance for data inaccuracies. Familiarity with GRC concepts including controls, risks, policies, and compliance frameworks (e.g., SOX, NIST, ISO 27001).

Ability to work cross-functionally with technical and non-technical stakeholders. Proficiency with Microsoft Office Suite (Excel, Word, Teams); experience using Excel for data analysis and reconciliation. Strong written and verbal communication skills; able to concisely document findings and escalate issues appropriately.

Direct experience with Service Now Integrated Risk Management (IRM) or Policy & Compliance Management modules. Familiarity with control testing methodologies and audit evidence standards. Experience supporting compliance or risk management programs in a large enterprise environment. Exposure to data quality frameworks or structured QA processes. Service Now Certified System Administrator (CSA) or GRC Implementer certification is a plus.

Exceptional attention to detail and commitment to data accuracy. Structured, methodical approach to quality assurance and fact-checking. Ability to manage high volumes of data entry without sacrificing quality. Strong organizational skills with the ability to prioritize and track multiple work streams simultaneously. Proactive communication - surfaces issues quickly and clearly. Comfortable working within defined processes and escalating when deviations arise.

Working Arrangements:
This is a contract role supporting an active iGRC implementation program. The contractor will report daily to the Compliance Manager and is expected to maintain consistent availability aligned with the core team's working hours. Work will be performed within Service Now and supporting collaboration tools (Microsoft Teams, Outlook, SharePoint).