Secretary, Medical Admin Sr., Registration, Medway
Listed on 2026-09-27
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Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Receptionist
Hiring Information
Exemption Status:
Non‑Exempt Hiring Range: $17.43 - $31.37 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part‑time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Friday, Monday, Thursday, Wednesday Scheduled
Hours:
8:30 - 5p
Shift: 1 - Day Shift, 8 Hours (United States of America)
Hours:
32 Cost Center: 34000 - 8002 Medway Central Scheduling. This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone is a caregiver. At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.
And everyone, in their own unique way, plays an important part, every day.
- Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
- Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
- Assists with new patient intake, including collecting demographic and insurance information.
- Identifies urgent patient‑care needs and escalates to providers or clinical staff as appropriate.
- Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
- Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
- Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
- Escorts patients to examination rooms and chaperones examinations as required.
- Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
- Proofreads and edits materials for grammar, spelling, format, and style.
- Composes or prepares standard letters and forms for review.
- Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
- Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
- Makes travel arrangements for conferences, meetings, and other events.
- May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.
- Collects patient copayments, processes payments, and maintains records for daily deposits.
- Performs on‑site charge entry for submission to billing.
- Prepares and processes routine administrative paperwork, such as expense/purchase requisitions, and time sheets, ensuring timely submission.
- Maintains confidential files and records for medical and administrative purposes; coordinates retrieval of records as needed.
- Monitors office supply inventory and ensures basic maintenance of office equipment.
- Coordinates medical office activities, including training,…
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