Assistant BankCentre Leader-Lemay

2191 Lemay Ferry Rd, St. Louis, MO 63125, USA

Posted Monday, July 20, 2026 at 6:00 AM

Midwest Bank Centre is proud to be recognized as one of St. Louis' Top Workplaces for the past 6 years!

Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest Bank Centre!

Why Midwest Bank Centre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest Bank Centre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact.

We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER.

Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest Bank Centre lives its purpose.

Objectives of this Role

• Oversee the daily operations of the Bank Centre.
• Supervise Retail Team to ensure compliance and accuracy while providing excellent customer service
• Mentor Retail team in such a way as to encourage self-starters and accountability
• Assist in establishing key initiatives and develop tactics to achieve bank wide goals
• Make decision relating to Bank Policies and Procedures that minimize risk while ensuring customer satisfaction
• Model relationship building and provide positive reinforcement to branch staff
• Contribute to the branch's overall growth and attainment of its deposit and loan goals
• Provide a work environment that is conducive to self- improvement, increased productivity, and growth

Essential Functions

Manage Bank Centre and Employees

• Develop new sales tactics and ideas in order to achieve initiatives and goals in accordance with Bank strategic plan
• Monitor and track weekly/monthly/annual goals for each team member
• Conduct daily/weekly meetings to update team members with any new product/procedure information and to ensure that any concerns or issues have been addressed
• Coach and develop team members for career path
• Make recommendations for the development of processes and procedures
• Assist BCL I in the measurement and monitoring of income and expense in alignment with budget goals
• Monitor and complete reports as necessary for effective management of team

Develop business to meet Bank Centre deposit and loan goals

Assist in overall effective operation of the Bank Centre location

• Observe and prioritize daily work to ensure accuracy
• Ensure team members understand and adhere to bank policies and procedures
• Perform Audit & Compliance functions as necessary
• Make recommendations on staffing needs

Perform Complete Banker and Service Associate Functions as needed

Resolution of customer inquiries and complaints

• Communicate with and respond to customers in person, by phone, mail, or email
• Develop a comprehensive knowledge of company services, products, and operations
• Research information needed to answer customers' questions and concerns
• Resolve difficulties with dissatisfied customers and make quick decisions about the legitimacy of complaints

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities are as required and may change at any time with or without notice.

• Customer Centric Focus
• Diversity and Inclusion
• Act with Integrity
• Collaboration and Teamwork
• Results Oriented/Execution
• Business Acumen
• Building Effective Teams
• Empowerment
• Create Vision and Alignment
• Reward and Recognize Employees

Skills and Qualifications

• Associates degree in business preferred
• 3 years banking experience required
• Basic math and computer skills
• Excellent communication, customer service, and time management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this…