Project Manager - Client Services

Job Summary

Alluvionic is seeking a Project Manager – Client Services. This role manages a portfolio of client engagements, ensuring work is organized, visibility is maintained, and communication flows effectively between clients and internal teams. The ideal candidate thrives in a fast‑paced environment, managing multiple concurrent engagements while maintaining strong client relationships and operational clarity.

• Lead client onboarding, including kickoff scheduling, documentation, and internal alignment.
• Serve as the primary coordination point between clients and internal teams throughout the engagement.
• Maintain clear scope, timelines, deliverables, and ongoing client communication.
• Support engagement closeout and client offboarding.
• Coordinate and track progress across multiple client engagements.
• Align and schedule internal SMEs and technical resources as needed.
• Provide structured updates and oversight across engagements at varying stages.
• Deliver deeper project management support for select, higher complexity engagements.
• Track project hours and burn rate against budgeted effort.
• Monitor utilization and elevate scope or overage concerns.
• Maintain reporting and visibility for Commercial BU leadership.
• Maintain project documentation, dashboards, and status reports in project management tools.
• Support leadership with portfolio‑level tracking and reporting.
• Contribute to improving onboarding workflows, templates, and delivery processes.
• Use Smartsheet or similar tools to manage project activities and reporting.

• Bachelor’s degree preferred.
• 3+ years of experience in project coordination, project management, client services, or account management roles.
• Experience supporting client‑facing engagements or professional services delivery.
• Experience tracking project hours, burn rate, or resource utilization.
• Experience using Smartsheet or comparable project management tools.
• PMP certification preferred but not required.

• 15 PTO days, plus 5 additional days on your 10th hire anniversary
• 11 paid holidays per company handbook
• Health insurance 50% premium paid by employer (employer contribution does not apply to dependents)
• Health Savings Account
• Vision and dental insurance
• Long‑term and short‑term disability insurance (fully paid by company)
• 25k employer paid AD&D & life insurance (with buy‑up options for additional coverage)
• 401(k) retirement plan with 100% company match up to 4% of employee’s gross salary
• Annual incentive pay opportunity
• Tuition reimbursement after 6 months of employment
• Employee referral bonus per company handbook
• Employee Assistance Program (EAP)
• Professional organization membership after 6 months of employment
• Paid professional certification after 6 months of employment
• Workers’ compensation fully paid by company
• 100% employer paid IDShield membership
• On‑site notary for headquarters employees
• Multiple company celebrations