More jobs:
Customer Experience Ops Lead Coach & Optimize
Job in
Melbourne, Brevard County, Florida, 32935, USA
Listed on 2026-06-03
Listing for:
Percepta
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Percepta is seeking a Customer Experience Operations Supervisor in Melbourne, Florida. This role is responsible for supervising customer experience teams, ensuring high levels of customer satisfaction, and managing operational initiatives. Candidates should possess 3 to 5 years of call center experience, especially in luxury hospitality or automotive sectors.
Strong organizational, analytical, and communication skills are essential, along with a High School Diploma. The position involves coaching, onboarding, and collaborating with various teams to enhance service delivery and performance.
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