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French-Bilingual Luxury Auto CX Specialist
Job in
Melbourne, Brevard County, Florida, 32935, USA
Listed on 2026-08-14
Listing for:
Percepta
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, French Customer Service
Job Description & How to Apply Below
Percepta in Melbourne, FL seeks a French-English bilingual Customer Experience Specialist (CXS) to build loyalty by understanding customer needs, resolving issues, and providing knowledgeable service across sales and product support channels. The role emphasizes exceptional communication and a collaborative approach with dealers and SMEs.
The CXS will manage inbound/outbound calls, emails, and chats while documenting inquiries and delivering solutions using customer satisfaction tools.
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