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Customer Experience Lead - Luxury Auto & Service
Job in
Melbourne, Brevard County, Florida, 32935, USA
Listed on 2026-09-09
Listing for:
Percepta LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Percepta LLC in Melbourne, FL is seeking a Lead Customer Experience Specialist to drive employee and customer experience, mentor teammates, and resolve complex customer issues. You will balance product knowledge with proactive service, guiding customers from inquiry to resolution across multiple channels.
The role emphasizes leadership, collaboration, and a commitment to Percepta values in a 24/7 environment.
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