Network Voice Consultant

Job in Melbourne, Brevard County, Florida, 32935, USA

Listing for: VDart

Full Time position
Listed on 2026-06-02

Job specializations:

Engineering
Systems Engineer, Technical Support, IT Specialist

Job Title:

Network Voice Consultant

Location:

Melbourne, FL or Frisco, TX or Morrisville, NC

Contract

Primary - Cisco CUBE SBC, Design, Documentation, Cisco CUBE SBC

SME Experience :

Technical Certification: CCVP with at least 10 to 15 years of experience.
Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x.
Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc.
Good understanding of Unity Connection Voice mail services.
Good understanding of VoIP, MGCP, H.323 and SIP services.
Good communication skills.
Open for 24x7 availability
Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
Expert level experience in handling Cisco IP telephony Network Infrastructure.
independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update worklogs
Update the knowledge base
Technically upgrade across versions of environment when required
Ticket Monitoring
On - call support
Opening Bridge Call

KEY TECHNOLOGIES:

CUCM & Unity connection 8.x and 9.x.
SIP, MGCP and H.323 gateways.
UCCX 8.0 and 9.0 for IMAC's
Basic scripting knowledge of UCCX 8.0 & 9.0

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction