Manager Underwriting - Consumer Loans - FL

Manager Underwriting - Consumer Loans - FL #2572

Full-time | Relocation Yes |

Position Title:

Manager Underwriting - Consumer Loans - FL #2572

Manages the day to day operations of the consumer loan underwriters focused on consumer loans. Ensures compliance with state and federal lending laws. Ensures quality underwriting that leads to loss rates within targets established for profitability. Collaborates with Consumer Sales on supporting an efficient sales process, monitors and analyzes economic conditions affecting underwriting and recommends appropriate product design and pricing.

• Analyzes department workflow and processes and develops methods to improve productivity and service delivery in order to achieve the timely processing of applications in line with approved lending policies and procedures.
• Identifies changes needed in various supporting systems to ensure efficient and compliant workflow and to provide appropriate analysis of decision results, credit quality and other management reporting. Performs systems updates as needed. Assists in development, testing, implementation and support of software applications and other projects that involve consumer underwriting.
• Manages the implementation of new consumer loan products by obtaining required legal review, documenting product characteristics and developing procedures, integrating the product into existing software applications, and ensuring that staff is adequately trained in a timely manner to ensure that the product is integrated error free within existing processes and that staff understands product characteristics and procedures.
• Collaborates with Consumer Sales, Express Processing, Loan Servicing, Credit Solutions, Marketing and Branch functions in order to resolve lending issues or problems, provide timely service to members, and ensure that credit quality standards are maintained.
• Reviews underwriter approvals and denials for soundness of decisions and follows up with appropriate training and coaching.
• Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency and profitability against stated objectives and underwriter quality against established standards.
• Supervises the monthly analysis of credit card/line of credit loans, which are identified for review by specific credit bureau criteria to sustain the quality of the overall consumer loan portfolio.
• Reviews the Loan Policy and Procedures Manual for necessary revisions at least quarterly; makes recommendations for change to ensure appropriate consumer lending policies and procedures are accurately documented and disseminated to appropriate credit union staff.
• Consistently demonstrates Core Values and Uncommon Management skills.

• Develops strategies and goals in order to support mission, vision, strategies and business plans. Formulates strategic plans for the Consumer Underwriting Department to meet individual objectives, growth and other goals.

• Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.

• Prepares annual budget projections for the department, operates within its guidelines and monitors departmental performance in order to operate within financial objectives.

• Monitors and coaches the staff to meet profitability goals, manage risk and provide exceptional service to the members.
• Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.
• Ensures that human resource-related decisions and conflict resolutions are compatible with company policies, practices and direction.

• Responds to internal/external audit findings.
• Assists in other areas of Underwriting as needed.

• Bachelor's Degree in business or related field or equivalent work experience.

• 1-2 years of experience in a management/supervisory position with 3-5 years of experience in a consumer lending function such as sales, underwriting, processing or closing. Underwriting experience preferred.
• Bachelor's Degree in business or related field preferred.
• 3+ years prior experience underwriting Non-Mortgage Consumer Loans with lending authority or equivalent experience in auto financing industry.
• Experience with Indirect Lending.
• 2+ years of management experience in consumer lending preferred.
• Close enough for a short easy move. (Interpretation unclear – candidate to qualify.)
• Salary expectations.

All your information will be kept confidential according to EEO guidelines.